Refund policy

Return & Refund Policy

Thank you for your purchase! We appreciate your support of our small business.
Because our products are food items, we are unable to accept returns, exchanges, or issue refunds once an order has been shipped or picked up.

This policy is in place to ensure the safety, freshness, and integrity of our products. Once food has left our facility, we can no longer guarantee that it has been stored or handled properly, and therefore cannot resell or restock it.

Please review your order carefully before completing your purchase. If you have any questions about ingredients, allergens, or product details, feel free to contact us before ordering — we’re happy to help ensure you get exactly what you’re looking for.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with your order number and clear photos of the issue. We will review the situation and, if verified, offer a replacement or credit at our discretion.

Contact Us

If you have any concerns or questions, please reach out to us at hello@konjurup.com

Thank you for understanding and for supporting our small business!